Support Specialist

Kojo Technologies, Inc.(4 days ago)

RemoteFull TimeJunior$20,000 - $25,000Customer Success

About this role

Kojo is a construction technology company transforming how materials are bought and sold in the construction industry. They are seeking a Support Specialist to improve customer support, handle complex customer issues, and collaborate with technical teams. The role focuses on enhancing customer experience in a fast-growing industry that plays a vital role in infrastructure and development.

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Required Skills

Customer Support
Troubleshooting
Ticketing Systems
Communication
Product Workflows
Configuration
Customer Satisfaction
Documentation
Support Operations

About Kojo Technologies, Inc.

www.usekojo.com

Kojo is a leading construction material management and purchasing software designed specifically for contractors and trade professionals. It streamlines the entire material procurement process, enhancing efficiency and transparency by allowing teams to order materials directly from their mobile devices, track tools, and manage vendor relationships in real time. By integrating seamlessly with existing ERP and project management systems, Kojo helps businesses save money and reduce material waste, significantly improving their operational workflows. With a focus on enhancing collaboration across teams, Kojo empowers contractors to take control of their expenditures and optimize their purchasing decisions.

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