Support Systems Analyst

MaintainX(14 days ago)

RemoteFull TimeMedior$84,638 - $113,828 (estimated)Support Operations

About this role

MaintainX is hiring a Support Systems Analyst to own and secure the company’s support infrastructure and Zendesk ecosystem. The role emphasizes long-term system scalability, resilience, and data integrity as the company grows. It bridges Support, Engineering, and Product to ensure operational stability and accurate data across integrated tools.

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Required Skills

Zendesk
n8n
Zapier
Liquid Markup
JSON
JavaScript
API
Automation
Disaster Recovery
QA

+9 more

About MaintainX

getmaintainx.com

MaintainX is an AI-powered SaaS maintenance and asset management platform that helps industrial teams manage work orders, asset performance, parts, and labor. The platform combines work-order and preventive maintenance tools with parts inventory, labor tracking, and AI-driven analytics to reduce downtime and boost operational efficiency. MaintainX provides mobile-friendly tools and integrations to help technicians and managers execute, document, and optimize maintenance workflows. Founded in 2018 and based in the United States, it serves manufacturing, field service, facilities, and other asset-intensive operations.