Support Team Lead - Treasury
Mercury(2 days ago)
About this role
Mercury is developing a new specialized support function focused on treasury and investment-related support work for startups. The role involves building the support team, defining processes, and ensuring high standards of customer service in a complex financial environment.
Required Skills
- Customer Support
- Finance Operations
- Treasury
- Support Management
- Financial Transactions
- Process Improvement
- Data Visualization
- Communication
- Support Tools
- Team Leadership
About Mercury
mercury.comMercury is a fintech bank built for startups and tech-forward businesses, offering business checking and savings, cash management, virtual and physical cards, and integrated payments. It emphasizes an API-first platform and developer-friendly tools for automation, payouts, and treasury workflows, plus integrations with accounting and treasury software. Mercury operates through partner banks to provide FDIC-insured accounts and adds features like team controls, compliance tooling, and venture-focused services that appeal to fast-growing companies.
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