Support Team Lead
Wolt - English(6 days ago)
About this role
Wolt is a rapidly growing tech company that focuses on delivery services across the globe. They are seeking a Support Team Lead for their remote support team in Serbia to oversee customer support operations, mentor staff, analyze data, and implement improvements.
Required Skills
- Leadership
- Data Analysis
- Customer Support
- Mentoring
- Automation
- Problem Solving
- Teamwork
- Technology Adoption
- Performance Management
- Communication
About Wolt - English
wolt.comWolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.
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