Support Manager
Wolt - English(7 days ago)
About this role
Wolt is a technology company focused on providing high-quality customer support across multiple markets. The role involves leading and developing support teams, optimizing operations, and enhancing the support experience through strategic improvements.
Required Skills
- Leadership
- Customer Support
- Data Analysis
- Performance Management
- Team Building
- Problem Solving
- Communication
- KPI Management
About Wolt - English
wolt.comWolt is a Finnish‑founded on‑demand delivery platform that connects customers with local restaurants, grocery stores and retailers, promising fast deliveries (typically around 30 minutes) via its mobile app. It operates across many countries—primarily in Europe and nearby markets—running a logistics network of couriers and merchant partnerships to handle ordering, payment and last‑mile delivery. Known for a user‑friendly app and wide local selection, Wolt joined the DoorDash family after acquisition while continuing to focus on local convenience and merchant support.
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