volka

Support Team Lead

volka

10 months ago
Limassol, Cyprus
Onsite
Full Time
Manager
0 applicants
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volka
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About this role

The company is seeking an experienced Support Team Lead to oversee the support team for their online game, ensuring high-quality communication, managing crisis situations, handling escalated support issues, and collaborating with cross-functional teams. The role involves team development, technical monitoring, and maintaining support infrastructure.

Skills

Qualifications

2+ years of customer support experience1+ year of team management experienceAdvanced proficiency in written English
volka

About volka

volka.com

Volka is a Cyprus-based game development studio building the Taonga universe for mobile and web platforms. Based in Limassol, the studio develops titles within the Taonga franchise and supports a community around its games. The company is actively hiring, signaling growth and ongoing expansion of its game portfolio.

About volka

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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