Alight Solutions
The Associate - Customer Service (T2) represents the Service Center delivering timely, accurate customer support via phone and web chat. The role requires an efficient communicator versed in customer service tools and client plans, reporting to an assistant manager and possibly supporting multiple clients. The position focuses on explaining complex client plans to drive first-call resolution and providing solutions within defined client provisions.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
Alight Solutions didn’t post a salary, so this is our estimate from similar listings.
Alight Announces CEO Transition
Nov 24, 2025