Alight Solutions
An Analyst - Customer Service at Alight provides customer service through phone and web chat, communicates complex client plans and provisions, and ensures positive participant experiences by resolving issues and adhering to service level agreements.
Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alight Solutions.
11% below the average for this role
Alight Announces CEO Transition
Nov 24, 2025