Team Lead, Collections

Upgrade(10 days ago)

Phoenix, AZOnsiteFull TimeMedior$35,000 - $55,000Customer Service / Collections

About this role

Upgrade is a financial technology company dedicated to providing affordable and responsible financial products to enhance customers' financial well-being. Since 2017, it has helped millions access consumer credit and aims to build a better financial future.

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Required Skills

Customer Service
Communication
Problem Solving
Team Leadership
Collections

About Upgrade

upgrade.com

Upgrade is a consumer fintech offering fixed-rate personal loans (borrow up to $50,000), the Upgrade Card, and Rewards Checking with cash-back. It provides fast online applications and simple tools designed to help customers manage credit and build their financial future. By combining lending and banking products, Upgrade positions itself as a transparent, consumer-friendly alternative to traditional banks.

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