Team Lead Customer Service Experience - Henkel Adhesive Technologies - CDD 1 an (H/F/X)
henkel-northamerica
About this role
This position leads and manages a customer service team dedicated to delivering high-quality customer experience and satisfaction. The role involves overseeing customer interactions, implementing improvement initiatives, and collaborating with multiple departments to meet customer needs.
Skills
About henkel-northamerica
henkel-northamerica.comHenkel is a global consumer goods and industrial technology company with nearly 150 years of history, operating across three core businesses: Adhesive Technologies, Beauty Care, and Laundry & Home Care. Its portfolio includes well‑known consumer brands for hair care, laundry detergents and fabric softeners, alongside adhesives, sealants and functional coatings for industrial customers. Henkel emphasizes innovation and sustainability, developing products and technologies to improve everyday life and support customers and teams around the world.
About henkel-northamerica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for henkel-northamerica.
Salary
$10k – $14k
per year
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