Cubic Corporation

Team Lead, Customer Service

Cubic Corporation

7 days ago
Fort Washington, PA
Onsite
Full Time
Senior
1 applicant
Cubic Corporation
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About this role

This role involves leading a team of customer service representatives in a contact center environment, ensuring performance targets are met, maintaining service quality, and managing operations to deliver a positive customer experience. The position requires operational oversight, team leadership, and compliance with safety and regulatory standards.

Skills

Qualifications

2+ years as a Senior Customer Service Representative4-6 years contact center experienceLeadership capabilityProficiency in Microsoft Office and contact center systemsUnderstanding of workplace safety standards
Cubic Corporation

About Cubic Corporation

cubic.com

Industries

Defense

N/A

About Cubic Corporation

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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