Careers
The Team Lead for HelpDesk Support oversees the team, managing staff scheduling, timekeeping, and ticket assignments. This role ensures proper categorization of support tickets and collaborates with third-party providers to maintain service quality. The position also involves providing feedback to improve IT processes and addressing escalated technical incidents.
Headquarters
London, England, United Kingdom
We work with schools, colleges and employers to help <span class='text--teal'>every</span> young person find their <span class='text--orange'>best</span> next step.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Careers.
Careers didn’t post a salary, so this is our estimate from similar listings.