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Team Leader | Bulacan at TaskUs - ApplyBlast

Team Leader | Bulacan

TaskUs

3 days ago

4.1 on Glassdoor

Meycauayan, Bulacan, Philippines

Onsite

Full Time

Medior

0 applicants

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About this role

The Team Leader role at TaskUs focuses on delivering exceptional customer experiences by managing and coaching a team within the FinTech or financial services sector. This position involves overseeing daily operations, ensuring team performance meets service level agreements and key performance indicators, and acting as a liaison between staff and management. The role requires strong communication skills, technical proficiency, and flexibility to work various shifts in a customer support environment.

Responsibilities

Manage day-to-day planning and operations of the team
Coach and develop teammates to achieve SLAs and KPIs
Act as liaison between management and team members

Skills

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.