Team Leader (Italian & English - speaking) – On-site TE06

Philip Morris International(7 days ago)

Barcelona, SpainOnsiteFull TimeMedior$24,000 - $29,000Customer Service

About this role

A Team Leader position at Concentrix in Barcelona focusing on supervising call centre associates, coaching team members, and ensuring service quality. The role involves managing performance, communication, and team activities in a fast-paced customer service environment, with an emphasis on bilingual Italian and English skills.

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Required Skills

Team Leadership
Coaching
Customer Service
Performance Management
Bilingual Italian
English
Communication Skills
Problem Solving
Multitasking
Time Management

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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