Team Leader (On-Site)
ameritelbpo
About this role
A Team Leader at this company manages a team within a call center environment, focusing on creating a positive work culture, setting goals, overseeing daily operations, and motivating team members. The role involves performance monitoring, coaching, and organizing team activities. It also offers various bonuses and benefits, including incentives and healthcare.
Skills
Qualifications
About ameritelbpo
ameritelbpo.comAmeritel BPO is a business process outsourcing company that delivers customer-facing and back-office services to organizations looking to outsource non‑core functions. Their offerings include multichannel contact center support (inbound and outbound), technical/helpdesk assistance, telemarketing and lead generation, order processing, and data-entry/back‑office workflows powered by industry-standard CRM and contact‑center tools. Ameritel emphasizes scalable, cost‑effective programs with performance‑driven SLAs, quality monitoring, and data security to improve customer experience and operational efficiency. They work with clients across industries and tailor multilingual, flexible solutions to meet varied business needs.
About ameritelbpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ameritelbpo.
Salary
$36k – $84k
per year