Team Leader
Philip Morris International(3 days ago)
About this role
A Team Leader, Operations at Concentrix is responsible for supervising and motivating call center associates, ensuring performance metrics and service quality exceed expectations. The role involves coaching, strategic improvement, effective communication, and embodying company values in a fast-paced environment.
Required Skills
- Leadership
- Coaching
- Performance Management
- Communication
- Call Center
- Customer Service
- Strategic Planning
- Team Building
- Problem Solving
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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