Team Leader (Onsite)

Philip Morris International(1 month ago)

Glace Bay, NS, CanadaOnsiteFull TimeManager$44,080 - $44,080Operations

About this role

The Onsite Team Leader, Operations at Concentrix is a frontline supervisory role overseeing a group of call center associates within a global customer experience organization. The position is focused on supporting a people-first, inclusive culture and offers training and career development opportunities. This full-time role is based in Glace Bay, NS and is part of Concentrix’s broader operations team.

View Original Listing

Required Skills

Supervision
Coaching
Performance Management
Attendance Monitoring
Escalation Handling
Communication
Team Meetings
Mentoring
Leadership
Multitasking

Qualifications

Associate's Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →