Team Leader Operations
Philip Morris International(2 months ago)
About this role
A Team Leader Operations at Concentrix is responsible for overseeing customer engagement and ensuring performance metrics are met while working to handle and investigate fraudulent credit card transactions. This role involves strong leadership and interpersonal skills to develop and motivate the team, manage operations, and maintain exceptional customer service.
Required Skills
- Team Development
- Performance Management
- Excel Skills
- Customer Interaction
- Troubleshooting
Qualifications
- Graduate
- Post-Graduate
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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