Duckard

Team Leader- Operations|International|09082025

Duckard(7 months ago)

HybridFull TimeManager$112,776 - $148,110 (estimated)Customer Service
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About this role

A Customer Service Manager at Teleperformance oversees a team within the customer service discipline, focusing on operational decision-making and process improvements. The role supports both business and consumer customers across the company’s service channels and programs. It emphasizes professional excellence and improving day-to-day activities within a defined scope.

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Required Skills

  • Customer Service
  • Phone Support
  • Live Chat
  • Technical Support
  • Troubleshooting
  • Order Liaison
  • Returns Handling
  • Communication
  • Team Management
  • Process Improvement
Duckard

About Duckard

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

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