Customer Service - Retail Vacancies

Philip Morris International(2 years ago)

Cairo, EgyptOnsiteFull TimeJunior$41,377 - $55,916 (estimated)Customer Service

About this role

A Customer Service Advisor (Blended Support) at Concentrix is an entry-level, customer-facing role supporting major retail brands across phone, chat, and email channels. The position focuses on delivering consistent, high-quality service to enhance customer satisfaction while working within defined processes and performance metrics.

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Required Skills

Customer Service
Phone Support
Chat Support
Email Support
Product Knowledge
Order Processing
Returns Handling
Troubleshooting
Communication
Multitasking

+3 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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