Team Leader

Probe Group(3 days ago)

Quezon City, PhilippinesOnsiteFull TimeMedior$65,719 - $88,989 (estimated)Customer Service

About this role

The Team Leader manages contact centre team members, overseeing their performance and ensuring delivery of high-quality customer service. They handle daily operations, staff development, and communication between management and agents to improve customer experience and team productivity.

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Required Skills

Customer Service
Communication
Problem Solving
Team Management
Performance Management

About Probe Group

probe.group

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.

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