Contact Centre Team Leader
Nuffield Health(10 days ago)
About this role
Nuffield Health is seeking a Contact Centre Team Leader to oversee daily operations, manage team performance, and ensure high-quality customer service within their support centre. The role involves leadership, performance monitoring, and fostering a positive team environment in a hybrid working setting.
Required Skills
- Customer Service
- Team Leadership
- Performance Management
- Communication
- Coaching
- Data Analysis
- IT Systems
- Problem Solving
- Performance Monitoring
- People Management
About Nuffield Health
nuffieldhealth.comAs the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.
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