SummitNext
The Team Leader will oversee daily operations and manage a team of Customer Service Agents for a Fintech client, ensuring KPIs are met, reports are prepared, and site activities run smoothly in the absence of the Operations Manager. The role involves coaching, performance monitoring, handling escalations, and delivering business presentations to management and clients.
Headquarters
Kuala Lumpur, Malaysia
SummitNext delivers AI-powered BPO and outsourcing solutions across Malaysia, US, India, Philippines, and Uzbekistan to drive growth and efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SummitNext.
SummitNext didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role