Team Member, Mass 2
RHB(2 months ago)
About this role
A Customer Service Representative at the bank handles inbound customer inquiries, identifies customer needs, and provides accurate information about the bank’s products and services. The role focuses on delivering high-quality customer service while supporting cross-selling and up-selling efforts to drive product adoption and ensure customer satisfaction.
Required Skills
- Customer Service
- Telemarketing
- Call Center
- Shift Work
- Communication
- Telephone Etiquette
- Problem Solving
- Computer Literacy
- Teamwork
- Stress Management
+1 more
Qualifications
- Diploma or Degree (CGPA ≥2.8)
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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