Team Member, Mass 3
RHB(1 month ago)
About this role
A bank Customer Service Representative who handles inbound customer inquiries, identifies customer needs, and provides accurate information about the bank’s products and services. The role includes promoting products through cross-selling and up-selling while ensuring timely resolution of issues and overall customer satisfaction.
Required Skills
- Customer Service
- Telemarketing
- Call Centers
- Communication
- Telephone Etiquette
- Problem Solving
- Computer Literacy
- Teamwork
- Stress Management
- Cross Selling
+1 more
Qualifications
- Diploma
- Degree
- CGPA 2.8+
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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