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Teammate - Chinese at TaskUs - ApplyBlast

Teammate - Chinese

TaskUs

3 months ago

4.1 on Glassdoor

Taipei, Taiwan

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing inbound and outbound customer support via phone, email, and live chat for technology clients. Responsibilities include handling inquiries, troubleshooting basic issues, managing complaints, and documenting interactions according to standard operating procedures. The position requires meeting client Key Performance Indicators and maintaining confidentiality of login credentials.

Responsibilities

Handle inbound and outbound customer calls professionally
Respond to inquiries via email and live chat support
Manage and resolve customer complaints effectively
Document all customer interactions per standard procedures
Meet and exceed client Key Performance Indicators

Skills

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.