Tech Lead AI/ML Engineer

Aisera

3 years ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Senior ML engineer role leading AI/ML research and development to drive production-ready machine learning systems and innovations. The position partners with AI Systems Tech Leads to translate research into deployed solutions and mentors junior engineers while ensuring data governance and privacy. The role sits on a product-focused AI/ML team at a VC-funded startup and is Greece-based as a full-time employee.

Skills

Qualifications

Advanced Degree in AI/MLUndergraduate Degree

About Aisera

aisera.com

Aisera is an enterprise AI company that delivers an "agentic" AI platform to automate service and support across IT, customer service, HR, finance, and security operations. Its solution combines conversational AI, virtual agents, knowledge management, and workflow automation to resolve tickets, answer employee and customer questions, and execute remediation with minimal human intervention. Aisera integrates with core enterprise systems (ServiceNow, Salesforce, Microsoft, SAP, etc.) to deflect requests, boost employee productivity, and reduce operational costs. Customers pick Aisera for its pretrained enterprise models, low-code integrations, and focus on improving both employee and customer experiences.

Recent company news

PR Newswire

Automation Anywhere Acquires Aisera to Supercharge the Autonomous Enterprise

Nov 4, 2025

Wilson Sonsini

Firm Advises Automation Anywhere on Acquisition of Aisera

Nov 4, 2025

Pulse 2.0

Automation Anywhere Buying Aisera To Advance The Autonomous Enterprise Era

Nov 4, 2025

CX Today

Verint Confirms $2BN Takeover by Thoma Bravo, Set to Merge with Calabrio

Aug 25, 2025

Thoma Bravo

Goldman Sachs and Thoma Bravo lead Aisera's $90 Million Series D Funding to Strengthen Employee and Customer Experiences with AI Service Experience Platform

Aug 3, 2022