Tech Service Center I (Onsite Tech Support)
Northwestern Mutual(1 month ago)
About this role
A senior technical support professional embedded with the Technology Service Center who provides advanced in-person and Home Office technical expertise for campus users. Acts as a subject-matter resource to maintain service quality, support client experience, and coordinate technical support across teams.
Required Skills
- PC Troubleshooting
- Mobile Devices
- Hardware Troubleshooting
- Software Troubleshooting
- Operating Systems
- LAN
- AV Setup
- Customer Service
- Ticket Documentation
- Problem Solving
+4 more
Qualifications
- Bachelor's Degree in Computer Science or MIS
- 3 Years Technical Help Desk Experience
About Northwestern Mutual
northwesternmutual.comNorthwestern Mutual is a financial partner that offers personalized plans, top-rated services and life insurance. Find a financial advisor and get started on your plan today.
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