Subject Matter Expert / Coach
DXC Technology(8 months ago)
About this role
A Subject Matter Expert at DXC Technology is a senior technical resource within the help desk organization who provides expertise to maintain service quality and operational consistency. The role focuses on supporting team effectiveness and ensuring high customer satisfaction through adherence to standards and processes.
Required Skills
- Knowledge Sharing
- Ticket Monitoring
- Escalation Handling
- Coaching
- Troubleshooting
- Communication
- Microsoft Office
- Time Management
- Customer Service
- Documentation
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
View more jobs at DXC Technology →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at DXC Technology
Similar Jobs
Subject Matter Expert - Corporate Office - Hicare
Rentokil Initial(8 months ago)
Subject Matter Expert
DoorDash Mexico(3 months ago)
Subject matter Expert
RingCentral(1 month ago)
Subject Matter Expert - Planning
France Cars SAS AAA(26 days ago)
Security Subject Matter Expert (SME)
Müller`s Solutions(1 year ago)
Legal Subject Matter Expert
Luminance(7 months ago)