Technical Account Leader (Customer Success)

Articul8(29 days ago)

HybridFull TimeSenior$166,459 - $222,757 (estimated)Customer Success

About this role

The Technical Account Leader at Articul8 AI acts as the principal technical advisor for strategic enterprise customers, facilitating the successful deployment and optimization of the company's Generative AI platform. This role includes leading technical workshops, monitoring operational health, and advocating for customer needs within the organization while collaborating cross-functionally to tackle complex technical challenges. The ideal candidate will possess extensive experience in technical account management and a deep understanding of cloud architecture and AI solutions.

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Required Skills

Technical Account Management
Cloud Architecture
Solution Enablement
Customer Advocacy
Operational Health
Collaboration
Continuous Improvement
Customer Empathy
Communication Skills
Technical Consulting

+6 more

About Articul8

articul8.ai

Articul8 is a leading provider of a domain-specific Generative AI platform designed to transform enterprise data management and operational efficiency. The platform features advanced capabilities for autonomous decision-making and utilizes proprietary technologies like ModelMesh™, enabling seamless orchestration of various AI models tailored to specific industries. By focusing on hyper-personalization and offering specialized models, Articul8 empowers enterprises to harness their data for more precise and actionable insights, addressing complex challenges in regulated sectors such as finance and healthcare.