Technical Account Manager
Retell AI(2 months ago)
About this role
The Senior Technical Account Manager (TAM) at Retell AI is responsible for managing the company’s largest self-serve accounts, acting as the primary technical advisor to enhance adoption and resolve integration challenges while helping customers transition from pilot to production-scale deployments. This role requires deep technical expertise in AI, telephony, and solution engineering, as well as the ability to foster strategic partnerships and identify growth opportunities through proactive account management. Collaborating cross-functionally with product engineers and telephony experts, the TAM will drive customer success and influence the direction of Retell's voice AI solutions.
Required Skills
- Technical Account Management
- Relationship Building
- Technical Advising
- Integration Optimization
- Cross-Functional Collaboration
- Product Expertise
- Expansion Opportunities
- Revenue Growth
- Process Documentation
- Team Mentorship
+6 more
About Retell AI
www.retellai.comRetell AI is an innovative platform specializing in the automation of phone calls through the deployment of AI voice agents. With capabilities to build, test, and monitor production-ready voice agents at scale, Retell AI enhances operational efficiency and performance for businesses. Its user-friendly approach allows organizations to seamlessly integrate AI-driven solutions into their communication strategies. By leveraging cutting-edge technology, Retell AI helps streamline interactions and drive productivity across various sectors.