Technical Account Manager (TAM), Reagent Services

GenScript/ProBio(1 month ago)

RemoteFull TimeSenior$80,000 - $88,000Customer Success

About this role

The Technical Account Manager is the primary technical contact for customers, providing high-level support and serving as a technical resource for sales and marketing activities. The role is responsible for managing customer service operations, strengthening customer relationships, and supporting project design and execution. This position is fully remote within the United States and may require occasional travel.

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Required Skills

Account Management
Technical Support
Project Management
Project Design
Customer Communication
Troubleshooting
Solution Selling
Cross-Functional Collaboration
Training
Presentation

Qualifications

PhD in Relevant Life Science Discipline

About GenScript/ProBio

genscript.com

GenScript is a global biotechnology company that supplies synthetic genes, peptides, proteins, antibodies and a broad catalog of life-science reagents and assay tools. It also provides custom services across discovery and development—gene synthesis, peptide/protein production, antibody discovery and engineering, CRISPR genome‑editing reagents, cell‑line development, and biologics CDMO capabilities. Academic labs, biotech and pharma customers rely on GenScript for scalable, quality‑controlled reagents and end‑to‑end contract services with rapid turnaround and online ordering.

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