Technical Account Manager (TAM), Reagent Services

GenScript/ProBio(29 days ago)

RemoteFull TimeSenior$80,000 - $90,000Customer Success

About this role

The Technical Account Manager at GenScript/ProBio serves as the primary technical contact for customers, providing high-level technical support to enable sales and marketing activities. The role supports customer relationships through project management and project design while overseeing day-to-day customer service operations. This is a fully remote U.S.-based position (preferably West Coast) with occasional travel.

View Original Listing

Required Skills

Account Management
Technical Support
Project Management
Project Design
Customer Service
Troubleshooting
Presentation
Training
Communication
Problem Solving

+2 more

Qualifications

PhD in Relevant Life Science (Cell Biology, Immunology, Molecular Biology, Peptide Therapeutics)

About GenScript/ProBio

genscript.com

GenScript is a global biotechnology company that supplies synthetic genes, peptides, proteins, antibodies and a broad catalog of life-science reagents and assay tools. It also provides custom services across discovery and development—gene synthesis, peptide/protein production, antibody discovery and engineering, CRISPR genome‑editing reagents, cell‑line development, and biologics CDMO capabilities. Academic labs, biotech and pharma customers rely on GenScript for scalable, quality‑controlled reagents and end‑to‑end contract services with rapid turnaround and online ordering.

View more jobs at GenScript/ProBio →