Technical Account Manager (TAM)

Legion(10 days ago)

RemoteFull TimeSenior$60,000 - $90,000Customer Success

About this role

The Technical Account Manager (TAM) role involves working closely with customers to build relationships, provide technical guidance, and ensure successful platform adoption. The position serves as a trusted technical partner, supporting system configuration, issue resolution, and change management in a remote setting.

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Required Skills

Customer Success
Technical Support
System Configuration
Relationship Management
Troubleshooting
Product Expertise
Integration Platforms
New Feature Adoption
Stakeholder Management
Problem Solving

Qualifications

3+ years Technical Account Management experience
Bachelor's degree or equivalent

About Legion

legion.co

Legion offers an AI-powered workforce management platform that combines demand forecasting, optimization, and intelligent automation to create labor plans, build schedules, and manage time & attendance. The platform focuses on maximizing labor efficiency while boosting employee engagement through automated scheduling, compliance controls, and mobile self‑service. Legion integrates with POS, HR, and payroll systems and provides analytics and simulation tools so hourly-workforce organizations can reduce labor costs, improve service levels, and make data-driven staffing decisions.

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