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Technical Account Manager (TAM) at Forward Networks - ApplyBlast

Technical Account Manager (TAM)

Forward Networks

6 months ago

4.3 on Glassdoor

Chicago, IL

Onsite

Full Time

Senior

0 applicants

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About this role

A Technical Account Manager (TAM)/Customer Success Manager (CSM) at Forward Networks ensures customers maximize value from their solutions while maintaining high satisfaction and retention. The role involves driving adoption, identifying growth opportunities, and aligning technology with customers’ business goals.

Skills

Qualifications

Excellent communication, presentation, and interpersonal skillsExperience with CRM and customer success toolsProblem-solving mindsetWillingness to travel

About Forward Networks

forwardnetworks.com

Headquarters

Santa Clara, California, United States

Company Size

51-200 employees

Founded

2013

View Profile

Forward Networks builds network digital twin and assurance software for mission‑critical, multi‑vendor networks. Its flagship product, Forward Enterprise, creates a scalable digital twin of physical and virtual infrastructure so operators can simulate, verify, and analyze network behavior across large deployments. The platform is used to validate intent and configurations, run what‑if change analyses, accelerate troubleshooting, and ensure compliance and change safety in complex enterprise and service‑provider environments.