Technical Support Engineer - TAM
SailPoint Technologies(4 months ago)
About this role
SailPoint is seeking a Technical Account Manager (TAM) to serve as the primary technical contact for Platinum customers. The TAM ensures customers realize value from SailPoint products and services and maintains a strong advisory relationship across the customer lifecycle. This role sits at the intersection of customer success and technical support, aligning SailPoint capabilities with customer objectives.
Required Skills
- Technical Guidance
- Technical Support
- Customer Success
- Product Adoption
- Relationship Building
- REST APIs
- IAM Concepts
- Cloud Platforms
- Directory Services
- Troubleshooting
Qualifications
- Bachelor's Degree (Technical Degree Preferred)
About SailPoint Technologies
sailpoint.comThe core of enterprise security is identity. Take a tour to see how our identity security platform delivers a foundation that securely fuels your business.
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