Technical Account Manager

Toma

5 months ago

United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Account Manager at Toma is responsible for overseeing the entire onboarding process for new clients, ensuring timely and precise implementation of AI solutions in underserved industries, particularly automotive and healthcare. This role acts as the primary liaison between customers and internal teams, coordinating to eliminate obstacles, maintaining detailed records, and fostering ongoing customer relationships post-implementation. The position demands strong organizational skills, clear communication, and a commitment to enhancing customer success while contributing to the company's scaling efforts.

Skills

About Toma

www.toma.com

Toma is an innovative AI platform designed specifically for automotive dealerships, focusing on automating customer communications and operational tasks. By providing tailored AI agents, Toma enhances efficiency and drives revenue by managing tasks like appointment scheduling and customer inquiries 24/7. Their cutting-edge technology allows dealerships to improve customer service while reducing dependence on manual labor, effectively turning Toma into an indispensable virtual team member.