About this role
A Technical Account Manager (TAM) at Docker serves as a trusted advisor to strategic enterprise customers, facilitating the adoption and value realization of Docker's platform throughout the post-sales lifecycle. Responsibilities include managing technical relationships, conducting regular reviews, and collaborating with cross-functional teams to address customer needs and drive product adoption. The TAM also focuses on operational excellence through documentation and the development of scalable initiatives to enhance customer engagement and success. Candidates should have a strong technical background in containerization, CI/CD, and cloud-native development practices.
Required Skills
- Customer Success
- Technical Engagement
- Relationship Management
- Product Adoption
- Technical Reviews
- Risk Mitigation
- Cross-Functional Collaboration
- Technical Documentation
- Customer Engagement
- Onboarding Processes
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About Docker
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