Technical Account Manager

Abacus Insights(28 days ago)

RemoteFull TimeSenior$145,401 - $194,868 (estimated)Client Technical Support

About this role

The Technical Account Manager is an individual contributor who serves as the primary liaison between product implementation and product support to ensure client production environments operate optimally. The role focuses on client-facing technical enablement, ensuring customer success, and partnering with internal teams to drive product improvements and process efficiencies. The position requires a strong technical background, excellent communication skills, and the ability to translate client needs into actionable outcomes.

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Required Skills

Healthcare Data
Technical Support
Incident Triage
SLA Management
UAT Management
Product Enablement
Project Management
Data Analysis
Root Cause
Reporting

+10 more

Qualifications

Bachelor's Degree in Computer Science
Bachelor's Degree in Business
Bachelor's Degree in Health Care Administration
Certified Scrum Master

About Abacus Insights

abacusinsights.com

Abacus Insights builds an intelligent data transformation platform for healthcare organizations—primarily payers—that simplifies and modernizes complex data management. Their solutions improve data quality, streamline ingestion and transformation of disparate sources, and surface actionable insights to unlock the value of healthcare data. By removing the burden of maintaining legacy data platforms, Abacus helps customers accelerate analytics, reporting, and operational decision-making.