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Technical Account Manager

X(2 months ago)

HybridFull TimeManager$138,900 - $180,721 (estimated)Customer Success
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About this role

Trend Micro is a global cybersecurity company protecting organizations across cloud, network, and endpoint environments. The Customer Service Manager (TAM) serves as a technical account lead for managed-service customers, acting as a trusted security advisor and primary contact for customers' technical and security needs.

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Required Skills

  • Customer Success
  • Threat Intelligence
  • Account Management
  • Onboarding
  • Technical Support
  • Linux
  • Windows
  • Networking
  • Documentation
  • Communication

+1 more

Qualifications

  • Technical Certification (IT)
  • Technical Certification (Networking)
  • Technical Certification (Security)
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