Technical Account Manager

Northbeam(18 days ago)

HybridFull TimeMedior$100,000 - $130,000Customer Success

About this role

Technical Account Manager at Northbeam supporting enterprise eCommerce customers to ensure they get value from the company’s marketing intelligence platform. The role is part of the Customer Success organization and serves as a technical liaison between customers and internal teams in a hybrid Los Angeles office.

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Required Skills

Customer Success
Account Management
Technical Support
Troubleshooting
Data Analysis
Project Management
Communication
CRM
SaaS
Ecommerce

+2 more

Qualifications

Bachelor's Degree in Business, Marketing, Information Systems, Analytics

About Northbeam

northbeam.io

Northbeam is a marketing intelligence platform that helps performance marketers drive profitable growth by combining multi-touch attribution and media mix modeling powered by machine learning. It consolidates data across channels to attribute conversions, model media effectiveness, and forecast ROI so teams can optimize spend and creative. Northbeam surfaces actionable insights—channel ROAS, cohort LTV, and incrementality—to support data-driven budgeting and campaign optimization. Companies use it to measure true marketing impact, reduce wasted ad spend, and scale profitable customer acquisition.