Support Engineer

Northbeam(12 days ago)

RemoteFull TimeMedior$80,000 - $100,000Customer Support

About this role

A Support Engineer at Northbeam is a post-sales technical specialist who helps customers integrate and use the company’s marketing intelligence platform. The role partners closely with engineering, sales, and customer success to ensure customer satisfaction and smooth onboarding. This is a remote-first position ideally aligned to EST hours and focused on working with data and engineering teams.

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Required Skills

SQL
JavaScript
HTML
APIs
Data Pipelines
Debugging
Python
Postgres
BigQuery
Datadog

+4 more

Qualifications

Bachelor's Degree (preferred)

About Northbeam

northbeam.io

Northbeam is a marketing intelligence platform that helps performance marketers drive profitable growth by combining multi-touch attribution and media mix modeling powered by machine learning. It consolidates data across channels to attribute conversions, model media effectiveness, and forecast ROI so teams can optimize spend and creative. Northbeam surfaces actionable insights—channel ROAS, cohort LTV, and incrementality—to support data-driven budgeting and campaign optimization. Companies use it to measure true marketing impact, reduce wasted ad spend, and scale profitable customer acquisition.