Technical Account Manager

Cloudflare Events(7 days ago)

OnsiteFull TimeSenior$144,352 - $193,642 (estimated)Customer Success

About this role

A Technical Account Manager (TAM) at Cloudflare is the primary post-contract technical contact for top Enterprise customers, ensuring smooth operations and managing escalations. The role advocates for customer needs, relays feedback to product and engineering teams, and aligns recommendations with customer roadmaps. TAMs specializing in Network Services focus on optimizing Cloudflare configurations and maintaining high service reliability.

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Required Skills

Networking
BGP
OSPF
IPSec
GRE
Security
Troubleshooting
Wireshark
System Integration
Incident Response

+3 more

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.