Technical Account Manager
Interface AI(6 days ago)
About this role
The Technical Account Manager (TAM) at Interface.ai owns the technical success of bank and credit union customers from contract signature through renewal, acting as a trusted technical advisor and strategic enabler. The role ensures seamless onboarding, ongoing delivery, and maximum value realization from the company's AI-driven banking platform. TAMs collaborate across product, tech, support, and customer success to drive automation, operational efficiency, and long-term customer health.
Required Skills
- Account Management
- Implementation
- SQL
- Postman
- APIs
- Troubleshooting
- Prompt Engineering
- Generative AI
- Stakeholder Management
- UAT
+3 more
About Interface AI
interface.aiInterface.ai builds AI-powered conversational agents and virtual assistants tailored for credit unions and community banks. Their omnichannel voice and digital bots automate member-facing tasks—call center inquiries, account servicing, payments, and routine banking workflows—to cut costs, boost growth, and improve member experience. The platform emphasizes banking-specific integrations, compliance-aware automation, and deployment models that let smaller financial institutions modernize digital and phone channels quickly.