Technical Account Manager
PlanetScale(7 hours ago)
About this role
PlanetScale is seeking a Technical Account Manager to serve as a primary point of contact for enterprise accounts, helping ensure customer success through technical support and cross-functional collaboration. The role involves managing customer onboarding, facilitating communication between customers and internal teams, and supporting the development of effective customer engagement strategies.
Required Skills
- Customer Support
- Relationship Management
- Technical Support
- Communication
- Problem Solving
- Project Coordination
- Onboarding
- Stakeholder Management
- Documentation
- Support Processes
About PlanetScale
planetscale.comPlanetScale is a managed cloud database platform providing high-performance hosting for Vitess and Postgres. Built on NVMe storage and Vitess-based horizontal sharding, it delivers extreme speed, effectively unlimited IOPS, and seamless scalability for mission-critical (Tier 0) workloads. PlanetScale offers flexible deployment and compliance options — including bring-your-own-cloud and PlanetScale Managed — plus developer-friendly tools and APIs. Companies like Cash App and Etsy use PlanetScale to run production databases.
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