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Technical Account Manager at Fiserv - ApplyBlast

Technical Account Manager

Fiserv

29 days ago

3.0 on Glassdoor

Alpharetta, Georgia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager serves as the primary technical point of contact for financial institution and merchant clients, managing escalations, onboarding, and platform interactions. This role involves collaborating with internal teams and client stakeholders to resolve technical issues, drive solution adoption, and support portfolio growth. The position requires strong communication skills to explain technical concepts and manage complex client relationships within the payments and financial services industry.

Responsibilities

Serve as technical point of contact for client escalations and issue resolution
Lead investigations and root cause analysis for escalated technical issues
Coordinate technical projects and implementation activities for merchant onboarding

Skills

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

View Profile

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.