Technical Account Specialist
NTT DATA,(1 month ago)
About this role
The Technical Account Specialist at NTT DATA is a seasoned subject-matter expert responsible for the technical relationship with clients. The role serves as the client's trusted advisor, delivering high-quality technical service to strengthen client satisfaction and maximize value from covered assets. This position supports long-term client engagement and contributes to service improvement and strategic account growth.
Required Skills
- Troubleshooting
- Technical Support
- Service Delivery
- Automation
- Stakeholder Management
- Communication
- Incident Management
- Root Cause Analysis
- Technical Documentation
- Monitoring
Qualifications
- Bachelor's Degree in Information Technology/Computing
- ITIL Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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