Client Success Technical Specialist

FeverUp(1 month ago)

HybridFull TimeManager$132,514 - $172,651 (estimated)Business

About this role

The B2B SaaS Client Success Technical Manager at Onebox owns a portfolio of client accounts and serves as the primary technical contact to ensure customers derive maximum value from the platform. This hybrid role bridges account management and technical support, working closely with Sales, Product, and Tech while supporting live events when needed. The position reports to the COO within the Business department.

View Original Listing

Required Skills

Client Support
Technical Troubleshooting
Platform Configuration
Incident Resolution
Onboarding
Client Training
Account Management
Cross-Functional Collaboration
Onsite Support
Data Export

Qualifications

Valid Driver's License

About FeverUp

feverup.com

Fever is an events discovery and ticketing platform that helps users discover and book curated experiences worldwide — from concerts and festivals to immersive art exhibitions, tours, and top attractions. The company partners with promoters and venues and also produces proprietary experiences (notable examples include Candlelight concerts and Van Gogh immersive shows) while listing third‑party events across many cities. Founded by Ignacio Bachiller, Francisco Hein, and Alexandre Perez Casares, Fever offers personalized recommendations and seamless web and mobile booking to make finding local things to do easier.