Technical Customer Service Representative
Wolters Kluwer(3 months ago)
About this role
The Technical Support Representative provides support to both business and individual tax software clients, addressing moderate to complex inquiries through various communication channels. This role requires utilizing product guides and support knowledge databases to resolve issues and maintain customer satisfaction.
Required Skills
- Technical Support
- Customer Service
- Problem Solving
- Communication Skills
- Flexibility
Qualifications
- Associates Degree in MIS
- Computer Science
- Information Technology
About Wolters Kluwer
wolterskluwer.comWolters Kluwer is a global provider of professional information, software solutions, and services.
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