Technical Customer Success Manager

Camunda(1 month ago)

RemoteFull TimeMedior$96,927 - $129,029 (estimated)Customer Success

About this role

A Technical Customer Success Manager at Camunda is responsible for building strategic relationships while leveraging technical expertise to support customers in achieving their process orchestration goals. This hybrid role involves guiding clients through product setups, driving feature adoption, and ensuring they realize the full value of Camunda's automation solutions. The position requires collaboration with cross-functional teams and a deep understanding of customer environments to deliver tailored recommendations and maximize customer impact.

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Required Skills

Customer Success
Technical Account Management
Strategic Relationship Building
Process Orchestration
Stakeholder Identification
Product Setup
Feature Adoption
Time-to-Value
Success Path Curation
Adoption Driving

+11 more

Qualifications

Relevant industry certifications (e.g., CKAD / CKA, AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert)

About Camunda

camunda.com

Camunda is a leading process orchestration and automation platform that enables developers and organizations to design, automate, and improve business processes. The platform offers tools for business process management (BPM) using standards like BPMN and DMN, facilitating seamless collaboration between business and IT teams. Camunda's solutions include features for process orchestration, robotic process automation (RPA), and integration with various services, allowing companies to efficiently manage their workflows and achieve scalability. Founded in Berlin, Camunda serves businesses across various industries, providing support through a vibrant community and robust documentation.